Privacy Policy & Terms of Service

1. Privacy Policy

Privacy Policy
Effective Date: December 1st, 2025

Nordic Ice Dam Removal (“we,” “our,” “us”) respects your privacy. This policy explains how we collect, use, and protect your information.

Information We Collect:

  • Name, email address, phone number (via contact form).

  • Optional details you provide in messages.

How We Use Your Information:

  • To respond to inquiries and schedule services.

Data Sharing:
We do not sell your information. We may share it with trusted partners for scheduling or payment processing.

Your Rights (Minnesota Consumer Data Privacy Act):

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

To exercise these rights, email us at nordicicedamremoval@gmail.com.

Security:
We use reasonable safeguards to protect your data.

Cookies:
Our site may use cookies for analytics and performance. You can disable cookies in your browser settings.

2. Terms of Service

Terms of Service
Effective Date: December 1st, 2025

By using our website or booking services, you agree to these terms:

Scope of Services:
We provide ice dam removal and related roof snow clearing services.

Customer Responsibilities:

  • Provide safe access to your property.

  • Disclose any known roof issues.

Payment:
Payment is due upon completion unless otherwise agreed.

Liability:
We are not responsible for pre-existing roof damage or indirect damages (e.g., leaks caused by prior conditions). Our liability is limited to the amount paid for the service.

Jurisdiction:
These terms are governed by Minnesota law.

3. Liability Disclaimer

Disclaimer
Ice dam removal involves working on roofs in winter conditions. While we take every precaution, we cannot guarantee prevention of future ice dams or water intrusion.

We are not liable for:

  • Pre-existing roof or structural damage.

  • Consequential damages (e.g., interior water damage).

We recommend customers verify insurance coverage for roof work.

4. Cookie & Tracking Disclosure

Cookie Notice
Our website uses cookies to improve performance and analyze traffic. By using our site, you consent to cookies. You can disable cookies in your browser settings.

5. Breach Notification

In the event of a data breach involving your personal information, we will notify you promptly as required by Minnesota law.

6. Multi-State Compliance Note

Our services primarily comply with Minnesota law. If you are located in another state, your privacy rights may differ. Contact us for questions about compliance.